We are a well-established dermatology and aesthetic clinics in Gurgaon offering advanced skin & hair treatments including lasers, anti-aging therapies, skin rejuvenation and evidence-based dermatology.
Our focus is straightforward: ethical practice, excellent patient experience, and visible results.
Role Overview
We are looking for a Clinic Manager & Aesthetic Counsellor with prior experience in dermatology , skin or aesthetic clinics ONLY.
This role combines patient counselling, treatment sales conversions, follow-ups, and clinic operations management.
You will work closely with dermatologists to guide patients through treatment plans while ensuring high conversion, retention, and patient satisfaction.
Key Responsibilities
Patient counseling and conversions
•
Counsel patients for laser treatments, anti-aging procedures, skin rejuvenation and dermatology treatments
• Explain treatment plans, expected results, pricing and timelines
• Convert consultations into paid treatment plans
• Address patient queries and handle objections professionally
• Drive monthly treatment revenue targets
Follow ups and patient retention
•
Ensure solid consultation follow-ups and lead conversion
• Manage treatment package sales and repeat treatments
• Build long-term patient relationships and ensure high satisfaction
Clinic Operations
•
Manage daily clinic operations and front desk workflow
• Coordinate with dermatologists and therapists for treatment scheduling
• Maintain patient records, treatment plans and follow-up schedules
• Ensure hygiene protocols and clinic standards are maintained
Requirements
Minimum 3 years experience in a dermatology / aesthetic clinic
Experience in patient counselling and treatment sales
Proven track record in conversions and package sales
Familiar with laser treatments, injectables, or skin procedures
Comfortable handling patients, consultations, and follow-ups
Profiles without dermatology / aesthetic clinic experience wi