Roles and Responsibilities :
Handle customer inquiries, resolve issues, and provide excellent customer service via phone calls.
Process transactions, update records, and maintain accurate documentation of all interactions.
Collaborate with team members to achieve daily targets and goals.
Meet performance metrics such as quality standards, productivity levels, and first-call resolution rates.
Job Requirements :
Fluent English language skills (spoken & written).
Excellent communication skills for effective interaction with customers over the phone.
Ability to work in a quick-paced workplace with multiple priorities simultaneously.
Basic computer knowledge for navigating software applications used in the call center.
📌 International Voice Process Executive Bengaluru
🏢 Naukri E-hire Campaign
📍 Bengaluru
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