Welcome guests warmly and maintain a skilled appearance at all times.
Perform guest check-in and check-out procedures efficiently.
Handle room reservations, cancellations, and modifications.
Respond to guest inquiries, requests, and complaints promptly and courteously.
Coordinate with Housekeeping, F&B;, and Maintenance departments to ensure guest satisfaction.
Maintain accurate guest records and update the Property Management System (PMS).
Handle cash, card transactions, and prepare daily cashier reports.
Answer telephone calls and direct them appropriately.
Promote hotel facilities and services to guests.
Ensure the front desk and lobby area are clean and well organized.
Follow hotel policies, SOPs, and safety procedures.
Prepare daily reports and hand over duties to the next shift.

Pay: ₹13,000.00 - ₹15,000.00 per month

Perks:
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Front Office Executive Pathanamthitta
🏢 Sreevalsam Hotels
📍 Pathanamthitta