Role & responsibilities

Technical Skills:
Excellent MS Office skills MS Excel, Power Point, Excel Macros and E Mail Drafting
Good Typing Speed of 35 WPM with >=95% accuracy
Excellent Communication skills – to attend Client Calls, Onshore Training etc

Process Skills:
Positive and sound knowledge of Capital Market Concepts – US Stock Market
Expert Knowledge on Processing/Quality check of Cash Management Transactions of Securities – Receipts, Disbursements, High Value securities processing, Verification, analyzing documents and providing Updates to Brokerage Advisors of their requests.
Sound knowledge on Review and Verification process of Cash management activities of Advisors
Analytical skills on improving quality and should have valuable knowledge on RCA analysis.
Should have experience of processing/quality check in high level transactions process.
Reports making, Escalation Handling , Process Update sharing, Incident report,



Corrective and preventive measures.
100% Accurate work required as Errors will have Financial impacts from Client and their Customer side.

Behavioral Skills:
Strictly US Shift Working Hours – should be flexible to do Over Time duty if required.
Punctual and adherence to attendance and Leaves
To report to Team Lead and follow the Instructions and the HR Policies as per Company

Preferred candidate profile
Education: 12 + 3 Degree Education is mandatory B Com, BBA and BBM Graduates preferred, however Candidate with positive work experience (similar BPO field and domain) but with other Specialization will also be looked into.
Additional Certification on Stock Market Subjects is added advantage.

No Engineering / Tech Graduates

📌 Walk In Sr Officer Process Quality I Bengaluru
🏢 Mphasis
📍 Bengaluru