Job Title: Barista

Department: Operations

Location: Pune

Reports to: Caf Manager / Shift Supervisor

Job Summary

The Barista is responsible for delivering excellent customer service and crafting high-quality coffee and beverage offerings in a quick-paced coffee shop environment. This role involves

preparing and serving a variety of coffee drinks, maintaining a clean and welcoming workplace, and ensuring a positive customer experience.

Key Responsibilities
Customer Service:
Greet customers warmly and engage in friendly conversation to build rapport and enhance the customer experience.
Take customer orders accurately and efficiently, providing information on menu items and making recommendations when appropriate.
Address customer inquiries and concerns with a positive attitude, ensuring customer satisfaction.
Drink Preparation:
Prepare and serve a variety of coffee and espresso-based drinks and other beverages according to company recipes and customer specifications.
Operate coffee machines, grinders, blenders,



and other equipment safely and efficiently.
Ensure consistency and quality in every drink served, adhering to company standards.
Food Handling:
Prepare and serve food items, such as bakery items, sandwiches, and snacks, in accordance with food safety standards.
Maintain knowledge of food allergens and dietary restrictions to provide appropriate guidance to customers.
Cash Handling:
Process customer transactions using the point-of-sale (POS) system, handling cash, credit cards, and other forms of payment accurately.
Balance the cash register at the end of the shift, ensuring accurate recordkeeping and reporting any discrepancies to the Cafe Manager.
Cleanliness and Maintenance:
Maintain a clean, organized, and well-stocked work workplace, including the coffee bar, seating area, and restrooms.
Regularly clean and sanitize equipment, countertops, and utensils to meet health and safety standards.
Monitor invent

📌 Barista Pune
🏢 Muhavra Enterprises
📍 Pune