Manage end-to-end customer relationship activities from booking to possession.
Coordinate with customers for agreements, registration, possession, and other post-sales formalities.
Follow up with customers for pending payments, documentation, and home loan processes.
Coordinate with internal departments such as Sales, Accounts, Legal, Finance, and Projects to ensure seamless customer service.
Address customer queries, complaints, and escalations professionally while maintaining high customer satisfaction.
Prepare and maintain customer records, payment schedules, demand letters, receipts, NOCs, and other documentation.
Maintain accurate data in CRM/ERP software and generate daily, weekly, and monthly MIS reports.
Ensure compliance with company policies and applicable RERA guidelines.
📌 Crm Executive Pune
🏢 Viman Nagar Shubh Ventures
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.