We are looking for a CRM Manager to manage customer relationships, ensure smooth coordination between clients and internal teams, handle post-sales activities, and deliver an excellent customer experience throughout the property buying journey.
Key Responsibilities
Manage customer queries and provide timely resolutions.
Coordinate with Sales, Accounts, Legal, and Operations teams.
Maintain accurate customer records in the CRM system.
Follow up on documentation, payments, and customer requirements.
Share project updates and ensure smooth post-sales support.
Generate CRM reports and maintain customer data.
Conduct regular customer follow-ups to ensure satisfaction.
Qualifications
Bachelor's degree in any discipline.
2–5 years of CRM or customer service experience (Real Estate preferred).
Skills
Strong communication and interpersonal skills.
Positive knowledge of MS Office and CRM software.
Excellent coordination, follow-up, and problem-solving abilities.
Customer-focused with solid organizational skills.
Pay: From ₹35,000.00 per month
Advantages:
Cell phone reimbursement
Paid sick time
Paid time off
Work Location: In person
📌 Crm Manager Kharar (India)
🏢 HOME BROTHERS
📍 India
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