Shift : Rotational Shift (includes night shift) and working from client location for all 5 days a week
Work Mode : Work from Client office all 5 days
Shift : Work in rotational shift (including night shifts) from office
Candidate must attend office all 5 days of the week from client location in rotational shift
Job Description
We are looking for a full time Systems Cloud & Integration Specialist to join our team. This role focuses on providing technical support, integrating third-party systems, delivering tailored solutions to customers, troubleshoots various cloud-based services, including databases & learning management system to ensure optimal performance, reliability, and security. They are responsible for monitoring system health and resolving complex technical issues. This role implies close interaction with development and operations teams to align cloud strategies, training programs,
processes and content development with business objectives particularly in the integration of security systems and APIs, optimizing resource utilization, and implementing industry best practices.
Responsibilities
Provide training and technical support to customers regarding system functionalities.
Troubleshoot and resolve hardware, software, and connectivity issues efficiently.
Troubleshoot and address issues with cloud infrastructure
Install and maintain software, operating systems, and hardware components.
Develop and maintain comprehensive documentation for cloud systems, including architecture diagrams, operational procedures, and troubleshooting guides
Assist customers with tasks such as user profile creation, updates, and backups.
Assist with the deployment and setup of cloud resources
Manage and distribute technical documents to customers when required.
Analyze cloud system performance metrics and logs to identify trends, forecast
📌 Aws Devopssupport – Senior Hyderabad (India)
🏢 Source right
📍 India
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