Key Responsibilities :-

Mobile App Technology Strategy & Roadmap
Define and execute the technology roadmap for the BOBCARD Mobile App aligned with business, product, and customer experience objectives.
Drive mobile-first innovation and identify emerging technologies to enhance app capabilities, customer engagement, and operational efficiency.
Collaborate with Product, Business, Operations, Risk, and Compliance teams to translate business requirements into scalable technology solutions.

Mobile Application Development & Delivery
Lead end-to-end mobile application development across Android and iOS platforms.
Oversee application architecture, design, development, testing, deployment, and release management.
Ensure timely delivery of recent features, enhancements, and integrations while maintaining high quality standards.
Drive Agile and DevSecOps practices to improve delivery velocity and application stability.

Customer Experience & Digital Engagement
Enable seamless digital customer journeys across onboarding, card servicing, payments, rewards redemption,



EMI conversion, limit enhancement, add-on cards, and customer support functionalities.
Partner with UX/UI teams to improve usability, accessibility, personalization, and customer satisfaction.
Monitor customer feedback, app store ratings, and digital complaints to identify and address improvement prospects.

Mobile Platform Performance & Reliability
Establish proactive monitoring frameworks for app performance, uptime, crash analytics, and transaction success rates.
Drive resolution of production issues and ensure optimal application performance and availability.
Define and track key metrics including app adoption, engagement, retention, conversion, crash rates, and response times.

Technology Architecture & Integration
Define and maintain scalable mobile application architecture leveraging APIs, microservices, middleware, and cloud technologies.
Ensure seamless integration with core

📌 Vp / Avp Mobile App Development & Technology Goregaon
🏢 BOBCARD
📍 Goregaon