Key Responsibilities
Install, configure, and commission passport printers and associated hardware.
Diagnose and resolve hardware issues related to commercial inkjet and laser printers.
Provide in office and remote technical support to customers.
Perform preventive maintenance and periodic health checks on printers.
Install firmware updates and ensure proper device configuration.
Troubleshoot connectivity issues involving Windows OS, USB communication, networking, and print queues.
Arrange hardware spare parts from the local market whenever required.
Manage inventory of spare parts, consumables, and cartridges at assigned locations.
Maintain stock and inventory of printers, spare parts, consumables, and accessories at the Bengaluru office/warehouse, ensuring accurate stock records and timely replenishment.
Coordinate stock movement and dispatch of equipment and spare parts to customer locations as required.
Maintain service reports, installation records, and maintenance documentation.
Provide basic operational guidance and training to customers after installation.




Coordinate with the internal technical team for issue escalation and resolution.

Required Skills
Robust knowledge of HP Commercial Inkjet and Laser Printers, especially secure ID/passport printer devices.
Good understanding of printer hardware, electronics, and peripheral devices.
Knowledge of Windows operating systems, networking, USB communication, and printer configurations.
Experience with remote support tools such as AnyDesk, TeamViewer, or similar applications.
Ability to diagnose and repair hardware faults efficiently.
Basic inventory and stock management skills.
Strong analytical and problem-solving skills.
Familiarity with local procurement and vendor coordination for hardware spare parts is preferred.
Valuable communication skills in English, Kannada and Hindi.
Customer-focused approach with the ability to work independently.

Qualifications
Diploma or Ba

📌 Hardware Engineer Bengaluru
🏢 Object Technology Solutions
📍 Bengaluru