Role Overview

The Relationship Manager will be responsible for managing and growing strategic partnerships with issuing and acquiring banks to drive adoption and growth of NPCI digital payment products and RuPay Credit Cards.

This role requires robust stakeholder management, deep domain expertise in credit cards, acquiring business, and payment solutions, along with a solid understanding of the digital payments ecosystem.

The position involves ownership of go-to-market (GTM) strategies, business growth, and data-driven decision-making through cross-functional collaboration.
Required Skills Experience
3+ years of experience in the Cards Digital Payments business
Proven track record in structuring and executing digital payment and credit card businesses
Robust stakeholder management skills with the ability to influence senior leadership
Excellent analytical, project management, and multitasking abilities
Data-driven mindset with the ability to derive insights and support business decisions
Strong communication, presentation, and interpersonal skills




Positive product understanding and business acumen in the NPCI digital payments ecosystem
Key Responsibilities
Build, nurture, and manage strategic relationships with partner banks and key stakeholders across the digital payments ecosystem.
Engage with senior leadership at partner banks via structured reviews, governance meetings, and executive discussions.
Own and drive business growth targets, including monthly tracking and portfolio expansion
Demonstrate strong P&L; understanding and contribute to business strategy, commercial frameworks, and incentive structures
Drive GTM strategy to increase market share of NPCI digital payment products
Lead end-to-end execution of credit programs, commercial deals, incentive campaigns, and activation initiatives.
Collaborate with cross-functional teams (Product, Operations, Technology, Finance, Risk) for seamless execution
Manage multiple projects simultan

📌 Senior Associate Relationship Management Mumbai
🏢 National Payments Corporation of India
📍 Mumbai