Business Development
Develop and execute international business development strategies to achieve revenue and profitability targets.
Identify and onboard recent overseas agents, freight forwarders, and logistics partners.
Generate current business opportunities for import and export shipments through international networks.
Develop long-term relationships with overseas customers, agents, and strategic partners.
Explore new international trade lanes and market opportunities.
Overseas Agent Network Management
Build and strengthen relationships with global freight forwarding partners and logistics networks.
Negotiate commercial agreements, freight rates, and service contracts with overseas agents.
Evaluate agent performance and ensure high service standards.
Represent the company in international logistics conferences, networking events, and virtual meetings.
Sales & Revenue Growth
Achieve monthly, quarterly, and annual sales and revenue targets.
Prepare competitive freight quotations in coordination with the Pricing Team.
Monitor sales pipelines and ensure timely conversion of prospects into business.
Develop key accounts and expand business with existing international customers.
Customer Relationship Management
Maintain excellent relationships with international customers and overseas partners.
Resolve customer concerns and service issues promptly.
Ensure high customer satisfaction through proactive communication and service excellence.
Conduct regular business reviews with key customers and overseas agents.
Team Coordination
Work closely with Pricing, Operations, Documentation, Customer Service, Finance, and Customs Clearance teams.
Guide and support the overseas business development team in achieving departmental objectives.
Ensure seamless coordination for shipment execution and customer service.
Market Intelligence
Monitor global freight market trends, shipping line updates, airline developments