We are looking for a Claims Assistant with 2 to 4 years of experience in insurance claims or
brokerage. The role involves end-to-end claims coordination with US and Canadian
insurers, maintaining documentation, ensuring compliance, and timely claim settlements.
Roles & Responsibilities
Handle auto insurance claims by liaising with insurance companies.
Coordinate with location managers to complete all rental and claims formalities.
Maintain relationships and documentation with in-house locations, insurance
companies, and parent company representatives.
Ensure timely and accurate processing of claims and related documentation.
Handle end-to-end auto damage claims.
Review documents and validate claim details.
Coordinate with US and Canadian insurance companies and adjusters.
Gather accident information from internal teams.
Determine coverage, liability, and policy applicability.
Update claim notes and maintain accurate records.
Follow up on pending documents and approvals.
Ensure timely claim closure and SLA compliance.
Escalate complex cases when required.
Preferred Candidate Profile
24 years of experience in insurance claims or brokerage, specifically handling auto
claims/auto insurance.
Robust knowledge of auto insurance regulatory laws.
Excellent written and verbal communication and negotiation skills.
Adaptable, self-motivated, and able to work independently.
Bachelor’s degree in a related field or equivalent work experience.