Engagement Delivery Lead – GenAI Programs

Role Overview

The Engagement Delivery Lead is accountable for the successful delivery and governance of multiple Generative AI (GenAI) initiatives across a client engagement. This role combines program delivery leadership with PMO oversight, ensuring predictability, transparency, stakeholder alignment, and measurable business value from GenAI investments.

Key Responsibilities

Delivery & Program Leadership
Own endtoend delivery of multiple concurrent GenAI projects
Drive integrated planning across discovery, build, pilot, rollout, and scale phases
Ensure delivery commitments on scope, schedule, quality, and budget

PMO & Governance
Establish and run engagementlevel PMO governance for all GenAI initiatives
Track milestones, RAID, dependencies, and delivery KPIs
Lead executive reviews, steering committees, and status reporting
Manage scope control, change management, and escalations

Stakeholder Management
Act as the primary delivery and governance interface for senior client stakeholders




Translate business priorities into executable GenAI roadmaps
Provide proactive communication on progress, risks, and outcomes

Resource & Financial Management
Manage resource planning and capacity across multiple GenAI projects
Align resource load with detailed activity plans
Track effort, cost, burn rate, and forecasts to protect delivery and margins

GenAI Oversight
Provide delivery oversight for GenAI use cases (e.g., copilots, chatbots, automation)
Ensure adherence to architecture, security, data privacy, and Responsible AI standards
Coordinate across data, cloud, platform, and MLOps teams

Value Realization
Track adoption, productivity gains, and business KPIs
Identify prospects for scaling, reuse, and roadmap expansion

Skills & Experience
10+ years of digital delivery experience
3–5+ years managing large engagements or multiple parallel projects
Proven experience delivering AI / GenAI /

📌 Dgm Engagement Delivery Lead Genai Programs Bengaluru
🏢 Cognizant
📍 Bengaluru