KEY ACCOUNT EXECUTIVE

Role Overview
We are looking for a driven and detail-oriented Key Account Executive to manage and grow accounts on GCC (Gulf Cooperation Council) marketplaces.
The ideal candidate will have hands-on experience handling either domestic or international marketplace/website operations and will be comfortable working night shift hours to align with GCC region business timings.

Key Responsibilities
Manage end-to-end account operations on GCC marketplaces
Handle product listings, pricing, inventory, and catalog management for domestic or international marketplace websites.
Monitor account health, sales performance, and marketplace metrics; take corrective action where required.
Coordinate with internal teams (operations, logistics, marketing) to ensure smooth order fulfillment and customer satisfaction.
Identify growth opportunities within key accounts and execute strategies to increase sales and visibility.




Resolve marketplace queries, disputes, and escalations in a timely manner.
Prepare periodic reports on account performance, sales trends, and competitor activity.
Ensure compliance with marketplace policies and guidelines specific to the GCC region.

Requirements
Prior experience working with GCC marketplaces (international website operations).
Solid understanding of e-commerce/marketplace account management processes.
Valuable communication and coordination skills to liaise with internal teams and marketplace representatives.
Willingness and ability to work night shifts.
Proficiency in MS Excel and marketplace seller/vendor panels.
Ability to multitask, prioritize, and work under minimal supervision.

📌 Key Account Executive Mumbai
🏢 Ergode
📍 Mumbai