Job Title: Customer Care Executive Intern / Telecalling Intern
Location: Vasai East (Work from Office)
Stipend: ₹10,000 per month (or as per company policy)
Responsibilities:
Handle inbound and outbound customer calls.
Respond to customer queries professionally and resolve basic issues.
Follow up with customers regarding orders, payments, and service requests.
Maintain accurate customer records and update data in Excel or CRM.
Perform basic computer operations, including MS Excel, MS Word, and email handling.
Coordinate with internal teams for customer support and issue resolution.
Maintain call logs and prepare daily reports.
Requirements:
Valuable communication skills in Hindi and basic English.
Basic computer knowledge (MS Excel, MS Word, Email).
Comfortable with telecalling and customer interaction.
Valuable typing speed and attention to detail.
Positive attitude, willingness to learn, and positive interpersonal skills.
Freshers are welcome.
Working Days: Monday to Saturday
Work Mode: Work from Office
Location: Vasai East