Job Description:

Job Summary

We are looking for a dedicated IPTV Operator to monitor, maintain, and troubleshoot IPTV infrastructure in a 24×7 production setting. The ideal candidate should have fundamental networking knowledge, Linux server administration skills, and the ability to identify and resolve production issues with minimal downtime.

Key Responsibilities
Monitor IPTV services and infrastructure on a 24×7 rotational shift (Morning, Afternoon, and Night).
Perform continuous monitoring of IPTV channels, streaming servers, encoders, transcoders, packagers, CDN, and related services.
Troubleshoot live production issues and restore services within the defined SLA.
Perform Root Cause Analysis (RCA) for service interruptions and recurring incidents.
Monitor Linux servers and perform basic Linux administration tasks.
Manage IPTV servers hosted in the data center, including health checks and service verification.
Monitor CPU, Memory, Disk, Network, GPU, and application performance.
Verify multicast/unicast streams, channel availability, and stream quality.




Coordinate with internal teams, broadcasters, and vendors to resolve production issues.
Escalate critical incidents following the defined escalation matrix.
Maintain incident logs, shift handover reports, and operational documentation.
Ensure maximum service availability and minimize downtime.

Required Skills
Fundamental knowledge of Computer Networking.
Understanding of TCP/IP, UDP, Multicast, VLAN, Switching, Routing, DNS, DHCP, and HTTP.
Basic Linux administration (Ubuntu/CentOS/RHEL).
Experience with Linux commands, system services, logs, networking commands, and process management.
Knowledge of IPTV architecture and workflow.
Understanding of MPEG-TS, UDP, SRT, HLS, RTMP, RTP, and multicast streaming.
Familiarity with FFmpeg, FFplay, or similar media streaming tools.
Knowledge of server and data center operations.
Ability to analyze logs and identify productio

📌 Network Support Engineer Wagle Estate (India)
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