Key Responsibilities:
Handle customer inquiries and provide effective resolutions through voice support.
Deliver a high-quality customer experience while maintaining service standards.
Identify prospects to upsell products and services based on customer requirements.
Maintain accurate records of customer interactions and transactions.
Follow process guidelines, compliance requirements, and quality standards.
Coordinate with internal teams for issue resolution and customer satisfaction.
Meet individual and team performance metrics.
📌 International Chat Support Gurugram (India)
🏢 TP
📍 India
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