Client Configuration & Optimization:
Manage and improve client settings within the Osmose system.
Support Consultants, Account Managers, or Process Managers in creating and linking complex payroll rules.
Optimize administrative processes, including contract management, HR templates, time-clock imports, and Vendor Management Systems (e.g., Pixid).
Conduct weekly operational reviews and monthly post-payroll audits with agencies to ensure data quality.
Talent File Management
Follow up with Talents to secure and validate registrations in Osmose.
Monitor medical fitness compliance (scheduling exams, updating files, and tracking summons).
Ensure the timely renewal of skilled certifications (CACES), authorizations, and residence permits.
Generate risk assessment reports and mandatory monthly editions.
Contract Management
Draft and issue temporary work contracts (CTT) and assignment contracts (CMD).
Manage framework contracts ("contrats chapeaux")
and specific assignment letters for CDII (Permanent-Interim) contracts.
Ensure all contracts are systematically signed.
Payroll Processing & Expenses
Collect all timesheets and variable payroll data (absences, bonuses, etc.) from teams, clients, or Time & Attendance (GTA) tools.
Enter and audit timesheets in Osmose for compliance.
Manage weekly follow-ups for missing supporting documentation.
Process downpayments (advances) within established deadlines.
Audit and reintegrate qualified expenses in accordance with URSSAF regulations.
Support & Dispute Resolution
Staff the dedicated telephone hotline for client and Talent inquiries/claims.
Monitor contracts without defined end-dates and resolve anomalies.
Manage the recovery of overdue invoices (excluding commercial disputes).
Identify and flag overpayments for recovery.
Handle administrative processing of wage garnishments and absence justifications