Role & responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries, complaints, and service requests.
Provide accurate information about products and services.
Deliver excellent customer service and ensure customer satisfaction.
Troubleshoot basic customer issues and provide appropriate solutions.
Please escalate unresolved issues to the appropriate team when needed.
Maintain accurate records of customer interactions in the CRM/system.
Follow company policies, quality standards, and process guidelines.
Meet daily productivity, quality, and performance targets.
Build positive relationships with customers through effective communication.
📌 Customer Support Executive Mumbai
🏢 NowIntern
📍 Mumbai
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