Assist in managing daily café operations and ensure smooth functioning of all shifts.
Supervise and guide café staff to deliver excellent customer service and maintain brand standards.
Monitor sales performance and support initiatives to achieve revenue targets.
Ensure proper staffing, scheduling, and manpower planning.
Oversee opening and closing procedures, cash handling, and daily operational reports.
Maintain high standards of food quality, hygiene, cleanliness, and presentation.
Handle customer feedback, complaints, and service recovery effectively.
Coordinate with kitchen, procurement, and support teams to ensure uninterrupted operations.
Monitor inventory levels, control wastage, and ensure proper stock management.
Ensure compliance with company SOPs, health & safety regulations, and audit requirements.
Support training, onboarding, and performance management of café team members.
Conduct periodic outlet inspections and implement continuous improvement initiatives.
Pay: ₹35,000.00 - ₹45,000.00 per month
Perks:
Versatile schedule
Food provided
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund