Key Responsibilities:
Provide desktop, laptop, and printer support to end users.
Install, configure, and troubleshoot Windows operating systems and software.
Resolve hardware, software, network, and email-related issues.
Set up and maintain user accounts, systems, and peripherals.
Monitor and maintain IT assets and ensure system security.
Coordinate with vendors for hardware repairs and replacements.
Provide timely technical support to employees and maintain issue logs.

Requirements:
1–3 years of experience in Desktop Support or IT Helpdesk (BPO experience preferred).
Valuable knowledge of Windows OS, MS Office, networking, and hardware troubleshooting.
Familiarity with Active Directory, Outlook, and basic LAN/WAN concepts is an advantage.
Robust problem-solving and communication skills.
Graduate/Diploma in Computer Science, IT, or a related field.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
Versatile schedule
Paid sick time
Provident Fund

Work Location: In person

📌 It Executive Kolkata
🏢 CHOICE FORCE INFOTECH
📍 Kolkata