Job Description – ERP Software Tele-calling Executive
Location: Bengaluru
Experience: 2–4 Years
Industry: IT / ERP Software / SaaS / Business Applications
Job Role:
We are looking for an enthusiastic and target-driven ERP Software Tele-calling Executive with 2–4 years of experience in tele-calling, inside sales, or lead generation for IT/software solutions. The candidate will be responsible for generating qualified leads, fixing appointments, and supporting the ERP and SFA sales team through outbound calling and customer engagement activities. Need to have the sales flair to convince the customer and convert opportunities to demo/meeting.
Key Responsibilities:
Make outbound calls to prospective customers and generate qualified leads
Introduce ERP software solutions and explain key business perks
Identify customer requirements and schedule meetings/demo appointments for sales team
Follow up with existing and recent prospects through calls, emails, and WhatsApp communication
Maintain and update lead database and CRM records regularly
Coordinate with sales and marketing teams for campaign follow-ups
Handle inbound enquiries and convert them into sales opportunities
Achieve daily calling targets and monthly lead generation goals
Build strong customer relationships and maintain professional communication
Required Skills & Qualifications
2–4 years of experience in tele-calling, inside sales, IT/software sales, or lead generation
Solid communication skills in English and Kannada
Hindi or Tamil communication is an added advantage
Good convincing and negotiation skills
Comfortable handling outbound cold calling activities
Basic understanding of ERP software or business applications preferred
Familiarity with CRM tools, MS Excel, and email communication
Graduate in any discipline
Preferred Candidate Profile:
Experience in B2B tele-calling or software solution sales
Positive attitude with target-oriented mindset
Ability to work indep