Job Purpose

The role will be responsible for ensuring service up time, maintain SLA and
execute Service improvement plan for complete Mumbai IP network

Key Result Areas/Accountabilities

Key Accountabilities:
Thorough understanding of IP Packet flow, OSI layers
Out of box thinking and excellent problem solving skills during
troubleshooting,
Able to handle tremendous work pressure
Overall knowledge of service layer on CEN, IPRAN and FLDS
Command level Hands on experience on Cisco (920/903/7xxx), Nokia (72XX, IXR),
ECI (1300/1050/1800) and Juniper routers.
In depth knowledge of IP Protocols: ISIS, OSFP, BGP, MPLS, L2/L3 VPN,
Understanding of Access, PRE-AGG, AGG and core network in terms of services
and connectivity
Understanding of 2G/3G/4G
Knowledge on MSC, MGW, RNC, MME, SGW, OSS, STP, PACO, MPBN connectivity with
IP network at CORE and pre-agg
MPLS Traffic Engineering, LDP, RSVP, Segment Routing
Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP,
LACP)
Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP)




Wireshark analysis and packet capture
To assign quality tasks to vendors/ engineers/ managed partners for meeting
best results.
Evolve SLA and KPI driven operations across circles to provide best in class
customer experience for Business team on Service ops Domain.

Core Competencies, Knowledge, Experience
4 to 10 Years’ experience in the field of IP Networking
Demonstrate experience of working in Telecom Service delivery function.
Experience with Data Networking platforms and Enterprise products & Services.
Vendor governance / resource utilization.
CCNA is must in R&S; ,
CCNP –preferred

Must have technical / skilled qualifications
B.E
Effective communication and interpersonal skills
Proactive in approach with positive attitude
Able to handle pressure
Balanced in handling emergencies.
Experience in virtual team management
Positive Stakeholders Management skills

📌 Manager Ip Operations Mumbai
🏢 Vodafoneidea
📍 Mumbai