IT Support Assistant / Executive

Company: HopUp India
Location: Jaipur
Job Type: Full-time

About the Role

HopUp India is looking for an IT Support Assistant/Executive to ensure the smooth functioning of our park's IT systems. The ideal candidate will provide technical support for POS systems, computers, networking devices, and guest-facing technology while ensuring minimal operational downtime.

Key Responsibilities
Troubleshoot POS systems, billing terminals, printers, and barcode scanners.
Provide technical support for arcade machines, RFID tap systems, and gaming devices.
Install, configure, and maintain desktops, laptops, and peripheral devices.
Perform basic network troubleshooting (LAN, Wi-Fi, routers, switches).
Assist employees with software, login, and hardware-related issues.
Maintain IT asset inventory and daily technical support logs.
Coordinate with the senior IT team for issue escalation when required.

Eligibility




Diploma/Bachelor's degree in IT, Computer Science, Hardware & Networking, or a related field.
Freshers with strong hardware/networking knowledge are welcome.
0–2 years of experience in IT Support, Hardware, or Networking.

Required Skills
Windows OS and MS Office/Google Workspace
Computer hardware troubleshooting
Basic networking (LAN, Wi-Fi, IP, routers, switches)
Positive communication and problem-solving skills
Ability to work in a quick-paced setting

Job Requirements
Full time, in office role
Rotational weekly off
Must be available on weekends and holidays as per business requirements

Apply now and become a part of HopUp India's growing team

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

📌 It Support Executive Jaipur
🏢 HopUp India
📍 Jaipur