WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is explicit: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
The role involves driving strategic business transformation initiatives within Finance & Accounting (F&A;) functions for TSLU clients. The candidate will lead digital interventions leveraging AI, hyper automation,
and analytics to deliver measurable outcomes for global clients. The role also includes supporting current client RFPs by crafting and defending transformation-led value propositions.
Key Accountabilities
Lead and execute strategic transformation roadmaps for TSLU client accounts, focusing on F&A; operations
Drive client engagement and lead communication across stakeholder levels- Represent the transformation function in client reviews, steering meetings, and workshops
Provide support for RFP responses and lead solution defense presentations- Establish goal-setting frameworks for transformation teams and facilitate structured performance reviews
Implement a culture of continuous feedback and performance improvement for the team through formal appraisal mechanisms
Promote and drive best practice sharing across client accounts and internal teams
Job Responsibilities
Identify and execute improvement opport