Role & responsibilities
Excellent communication & influencing skill
Result oriented
Financial awareness & understanding of P&L;
Ability to strategize & analyze reports
Sales & marketing orientation
Planning & organizational skills
Building & developing high performance team
Operating system & internet skills
Supervise an individual outlet.
Maximize Caf sales performance and drive profits.
Sales forecasting and apportioning targets across teams.
Asset & Equipment maintenance.
Assuring the Timely & Accurate indent is placed for the caf.
Wastage control measures.
Ensuring the compliance of the SOPs on cash & all the tenders.
Timely forecast of the stock in order to ensure the smooth operation of the cafe.
Retention of manpower.
Inspiring the team to ensure the sales target in met.
Briefing the team on a daily basis to ensure the team understands the importance SOPs
Ensure the team is groomed to move to the next level.




Grievance handling & solving issues.
Ensure the Training Certification of team members.
Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers).
Ensuring the Quality Audits done on day to day basis.
Implementation of SOPs.
Effective utilization of the manpower by means of effective charting out the duty rooster.
Integrity, cost controllable & Waste Management.
Ensuring 90% score in the Management Visit Report.
Ensure all the Customer complaints are resolved.
Analysis of Customer database complaints & drive the footfall in the cafes.
Ensuring the MAST & SOPs is followed by the team in the caf to drive customer focus.
Ensuring the Training norms are met.
Ensuring 90% score in the Management Visit Report.

Preferred candidate profile

📌 Restaurant Manager Bangalore Bengaluru
🏢 Coffee Day Global
📍 Bengaluru