Company: BAI Infosolutions Private Limited – CoTrav
Location: Gurgaon (In office)
Experience: 0–3 Years
Industry: Travel & Corporate Mobility Services
Employment Type: Full time
About the Role
We are looking for a proactive and detail-oriented Taxi Operations Executive to manage end-to-end cab booking operations for corporate clients. The role involves vendor coordination, rate negotiation, booking execution, and ensuring seamless travel experiences for clients. The ideal candidate should have strong operational knowledge, vendor management skills, and the ability to work in a fast-paced environment.
Key Responsibilities
Handle end-to-end taxi bookings for corporate clients, ensuring accuracy and timeliness based on client requirements
Coordinate with vendors and fleet partners to secure competitive rates and ensure service availability
Build and maintain a strong vendor network, including rate cards, service quality, and availability tracking
Negotiate with vendors to achieve cost-effective pricing and favourable commercial terms
Maintain and update a database of cabs, vendors, pricing, and service policies
Communicate with clients to address booking queries, pricing details, and scheduling requirements
Ensure smooth execution of bookings and resolve operational issues or escalations promptly
Coordinate with the finance team for payment tracking and basic billing support
Enter and manage booking details in internal systems and maintain accurate records
Explain applicable charges, taxes, and policies to clients clearly
Provide support for travel-related queries and last-minute changes
Work closely with the Tours and Sales teams to ensure seamless service delivery
Skills & Competencies
Robust communication and interpersonal skills
Effective negotiation and vendor management abilities
Valuable problem-solving and decision-making skills
Ability to handle multiple bookings and priorities simultaneously
Cust
📌 Fleet & Mobility Executive Gurugram (India)
🏢 BAI Infosolutions Private
📍 India
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