We are now hiring for one of the most premium luxury and designer jewellery brands in India.
Position Title: Store Manager - Retail
Net Salary: Up to 37000/ month
Qualification: Bachelor’s degree In Any Specialization.
Experience: Graduate with 5 to 10 years of relevant experience in Retail/ Sales. Background in Gems & Jewelry industry is mandatory.
Job Purpose:
Our client is seeking a agile Store Manager to drive sales growth, deliver exceptional customer service, and oversee end-to-end store operations. The role involves leading and developing the store team, managing inventory and compliance, enhancing customer relationships and ensuring operational excellence to achieve business objectives.
Key Accountabilities:
Sales and Customer Service-
· Achieving business growth by ensuring target achievement and year on year growth in Sales.
· Category wise contribution performance and deep diving in optimum stock to lead the business growth.
· Increasing Gold & Diamond Stock Turn, Ageing analysis of products and replenishment on time.
· New generation of customers along with revival of dormant customers.
· Ensuring future business growth by generating sales through monthly schemes.
· Ensuring positive score on customer feedback and reducing non conversion in sales.
· Build and maintain robust customer relationships, fostering loyalty and repeat business ensuring growth in average ticket size.
· Analysing all kinds of data for a positive target-oriented store health.
Store Operations Management-
· Oversee all day-to-day store operations, ensuring smooth and productive functioning.
· Adhering store SOPs and Compliance and ensuring zero deviation.
· Visual merchandising at store for more customer delight.
· Managing inventory control, including timely stock replenishment, to ensure high stock turn.
· Ensure compliance with all company policies, procedures and safety regulations.