Front Desk Executive / Receptionist – Dental Clinic

Location: The Tooth Clinic, Nanded City, Pune

About Us

The Tooth Clinic is a contemporary, patient-centric dental practice offering comprehensive general dentistry, implantology, full-mouth rehabilitation, and digital dentistry. We are looking for a warm, organized, and proactive Front Desk Executive to create an exceptional first impression for every patient.

Key ResponsibilitiesPatient Experience
Welcome patients with a warm and skilled attitude.
Register recent patients and update patient records.
Schedule, confirm, and manage appointments efficiently.
Handle patient queries in person, over phone, WhatsApp, and email.
Ensure minimal waiting time and smooth patient flow.

Front Office Operations
Manage incoming and outgoing calls.
Maintain reception area cleanliness and presentation.
Coordinate with dentists and clinical staff regarding schedules.
Handle billing, payments, receipts, and daily cash reconciliation.
Maintain patient records and documentation accurately.

Communication & Follow-up




Confirm appointments and manage recalls.
Follow up with patients for pending treatments.
Collect patient feedback and maintain high service standards.
Coordinate referrals and specialist appointments when required.

Administrative Responsibilities
Maintain inventory of front office supplies.
Prepare daily reports and update practice management software.
Assist with insurance documentation (if applicable).
Support clinic events, promotions, and marketing activities.

Requirements
Graduate preferred.
1–3 years of experience in reception, hospitality, healthcare, or customer service.
Excellent spoken English, Hindi, and Marathi.
Good computer skills (MS Office, Google Sheets, email, WhatsApp, practice management software).
Strong communication and interpersonal skills.
Pleasant personality with a patient-first attitude.
Well-organized, punctual, and detail-oriented.

Preferred

📌 Front Desk Receptionist Khadakwasla (India)
🏢 The Tooth Clinic
📍 India