What is the work?
Act as the Single Point of Contact (SPOC) for international clients on assigned projects
Manage day-to-day client communication through emails, calls, and regular status updates
Handle and resolve client escalations in a timely and professional manner
Coordinate with internal teams (development, design, QA, etc.) to ensure smooth execution and delivery
Track project progress, monitor milestones, and ensure deadlines are consistently met
Build and maintain solid client relationships with a focus on satisfaction and retention
Proactively identify risks, issues, and bottlenecks, and take swift corrective actions
Ensure clear documentation and reporting of project status and deliverables

What skills and experience are we looking for?
Minimum 8 years of experience in an IT software development company of handling web / mobile-based projects e.g. AI, ML, RPA, .Net, Java, etc.




Proven experience managing teams of software developers and cross-functional teams
Robust experience in client communication and stakeholder management
Should have experience of handling at least 3 big sized projects simultaneously.
Hands-on experience dealing with international clients
Demonstrated ability to handle project escalations and conflict resolution
Proficiency in project management and collaboration tools such as Jira
Excellent verbal and written communication skills
Strong organizational, problem-solving, and decision-making abilities
Ability to work in a fast-paced, deadline-driven environment
High level of accountability and ownership
Robust interpersonal and leadership skills

📌 Project Manager Noida
🏢 SynapseIndia
📍 Noida