14 Aug
|
Magpi Solutions
|
Kizhake
14 Aug
Magpi Solutions
Kizhake
Handle customer inquiries through phone, email, WhatsApp, and walk-in clients.
Understand customer travel requirements and recommend suitable tour packages.
Prepare and share tour itineraries, quotations, and travel proposals.
Coordinate domestic and international tour bookings.
Assist customers with flight, hotel, transport, sightseeing, and activity reservations.
Process tour confirmations, cancellations, amendments, and refunds as per company policy.
Coordinate with hotels, airlines, transport providers, and other travel partners.
Ensure timely collection of required travel documents from customers.
Guide clients regarding passport, visa, travel insurance, and travel requirements (where applicable).
Maintain accurate booking records and customer databases.
Follow up with prospective customers to convert inquiries into confirmed bookings.
Achieve assigned sales and booking targets.
Resolve customer queries and complaints professionally and promptly.
Provide pre-tour and post-tour customer support.
Maintain excellent customer relationships to encourage repeat business and referrals.
Keep updated on tourism trends, destinations, travel regulations, and seasonal offers.
Promote company tour packages, travel promotions, and special offers.
Prepare daily, weekly, and monthly sales and activity reports.
Ensure compliance with company policies, pricing guidelines, and operational procedures.
Coordinate with internal departments to ensure smooth tour execution.
Perform any other duties assigned by the Reporting Manager or Management related to business operations.
Pay: ₹10,000.00 - ₹12,000.00 per month
Work Location: In person
📌 Tour Executive Fresher/1 Yr Exe Kizhake
🏢 Magpi Solutions
📍 Kizhake