About CLYZO

CLYZO is a quick-growing Pharma B2B platform backed by 14+ years of industry expertise, helping pharmaceutical companies with reliable sourcing, manufacturing support, and supply chain solutions. We're building a high-performance, entrepreneurial organization where ownership, innovation, and execution drive growth.

As the Business Operations Manager – Sales & Client Success – Research, Sales & ClientCoordination, you'll play a pivotal role in driving commercial operations, leading cross-functional teams, and ensuring seamless execution from customer enquiry to order fulfilment. Working closely with the founders and leadership team, you'll build scalable processes, solve business challenges, and create an exceptional customer experience while contributing directly to CLYZO's growth.

What You'll Own

Lead Operations That Drive Growth
Lead and mentor Team Leaders, build high-performing teams, establish scalable processes and SOPs, and drive operational excellence through continuous improvements in productivity, speed, and service quality

Drive Sales Execution




Coordinate with Sales teams to ensure seamless enquiry-to-order execution, manage the sales pipeline, support Key Account Managers, and drive revenue through efficient sales operations

Own Customer Experience
Act as the primary escalation point for critical customer issues, build solid stakeholder relationships, and deliver exceptional pre- and post-sales support through proactive communication and timely resolution.

Cross-Functional Collaboration & Business Growth
Collaborate with Sales, Procurement, Logistics, Quality, Finance, and Management to ensure seamless execution, resolve operational bottlenecks, enhance customer experience, support business development, and drive revenue growth through productive planning, forecasting, and process improvements.

How You'll Make an Impact
Create a culture of speed, ownership, and execution excellence.
Enable Sales teams to focus on growth b

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