Roles and Responsibility
Manage customer inquiries and resolve issues professionally.
Provide excellent customer service and ensure satisfaction.
Utilize advanced support technologies and processes to achieve outstanding results.
Collaborate with team members to achieve common goals.
Develop and maintain strong relationships with clients and colleagues.
Identify and escalate complex issues to senior management when necessary.
Job Requirements
Minimum 2 years of experience in a related field, preferably in BPO or Call Centre industry.
Robust communication and problem-solving skills are essential.
Ability to work independently and as part of a team.
Basic computer knowledge and proficiency in Microsoft Office are required.
Candidates must be adaptable and adaptable to changing situations.
Robust attention to detail and organizational skills are necessary.
📌 Lxd Professional Gurugram
🏢 TP
📍 Gurugram
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