Company: Combined Logistics Solutions Pvt. Ltd.

Position: Export Documentation & Customer Experience- Senior Executive

Location: Kirti Nagar, Current Delhi

Experience: 3–8 Years (Freight Forwarding/Logistics Industry)

Job Summary

We are looking for an experienced Export Documentation Executive to handle end-to-end export documentation and customer service activities. The ideal candidate should have hands-on experience in freight forwarding operations, shipping documentation, coordination with shipping lines, overseas agents, CHA, and customers to ensure smooth execution of export shipments.

Key Responsibilities
Export Documentation
Handle complete export documentation for FCL/LCL and Air shipments.
Coordinate with shipping lines, NVOCCs, consolidators, and airlines for freight rates and bookings.
Arrange shipment bookings, obtain confirmations, and monitor vessel schedules and cut-off timelines.
Prepare and submit Shipping Instructions (SI) within deadlines.
Prepare and coordinate MBL & HBL drafts and final copies after necessary approvals.




Handle ODeX activities, invoice requests, BL surrender requests, payment coordination, VGM, Shipping Bills, and Forwarding Notes.
Coordinate with CHA for customs clearance and smooth shipment execution.

US Shipment Compliance
Coordinate ISF filing with overseas agents for US shipments.
Ensure timely AMS filing for FCL shipments and adherence to compliance timelines.

Shipment Coordination & Tracking
Track shipments from booking until sailing.
Monitor ETD, Gate-In, Vessel Cut-off, SI Cut-off, and BL Cut-off.
Provide regular shipment updates to customers via email, WhatsApp, or DSR.
Update shipment details in Logisys/ERP software.
Coordinate with overseas agents, freight forwarders, co-loaders, Operations, and Finance teams for seamless shipment execution.

Customer Service
Handle customer queries related to shipment status, documentation, freight rates, and delivery schedules.
Resolve issues re

📌 Export Documentation Delhi (India)
🏢 Combined Logistics Solutions
📍 India