We are looking for a Customer Service Executive to handle customer inquiries and provide support through voice-based communication. The candidate should possess valuable communication skills, a customer-centric approach, and the ability to resolve customer concerns effectively.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries, complaints, and requests efficiently.
Provide accurate information regarding products, services, and processes.
Maintain a high level of customer satisfaction and service quality.
Follow company policies and quality standards while handling calls.
Meet individual and team performance targets.
Escalate complex issues to the concerned department when required.
Required Skills & Qualifications
Excellent verbal communication skills in Hindi.
Robust listening and problem-solving abilities.
Ability to work in a quick-paced environment.
Basic computer knowledge and typing skills.
Customer-focused attitude with professional behavior.
Pay: 20,000.00 - 40,000.00 per month
Work from office only.
Office location: Kandiwali west, Mumbai
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