Title - Floor Management & System Operations Executive
Job Location - Ranchi (Relocation is mandatory)
Shift Timing - US Shift (Monday - Friday)
Job Summary
We are looking for a responsible and detail-oriented Floor Management & System Operations Executive to oversee daily computer-based operations on the work floor. The role involves managing system activities, collecting and maintaining system-related information, handling Google Voice and Remote Desktop (RDP) logins, and performing basic Microsoft Excel tasks to ensure smooth business operations.
Key Responsibilities
Manage day-to-day floor operations and ensure all computer systems are functioning efficiently.
Monitor employees’ system usage and provide basic operational support when required.
Collect, verify, and maintain system numbers and operational records accurately.
Create, manage, and troubleshoot Google Voice accounts and ensure proper login access.
Handle Remote Desktop Protocol (RDP) logins and assist users with remote system access.
Maintain login credentials securely and coordinate with the IT team for access-related issues.
Update daily operational reports using Microsoft Excel (basic data entry, formatting, maintaining records, and easy reporting).
Track system activities and maintain accurate documentation of operational processes.
Ensure workstations are organized and ready for daily operations.
Coordinate with internal teams to resolve system-related issues promptly.
Follow company processes, maintain confidentiality, and ensure compliance with operational guidelines.