We are hiring for Order Management (OM) and Quality Assurance (QA) roles with a leading international outsourcing organization. These roles involve end-to-end order management, contract handling, and service delivery quality operations.

This prospect is ideal for candidates with experience in global clients, agreement setup, O2C processes, and compliance-driven quality management.

Candidates will work closely with global stakeholders, operations teams, and client governance teams to ensure seamless order processing and quality standards.
Key Responsibilities
Handle end-to-end Order Management including agreement setup and contract management
Manage Deal Management and Sales Order creation from Purchase Orders
Work with international outsourcing companies and global clients
Handle end-to-end Order-to-Cash (O2C) operations for B2B business
Convert PO to Sales Order and manage sales order lifecycle
Draft, create, and validate contracts (QA profile)
Ensure Service Delivery Quality across assigned areas
Perform activities as per Service Quality Plan




Identify and track key process metrics; report Table F performance monthly
Perform root cause analysis of process failures and implement corrective/preventive actions
Conduct Transaction Monitoring, validate Sampling Plan quarterly
Perform auditing, gap assessment, coaching and feedback
Handle Client Governance and data analysis
Eligibility Criteria
Order Management Profile:
Experience working with international outsourcing companies and global clients
Hands-on experience in agreement setup, contract management, and Deal Management
End-to-end Order Management experience mandatory
Solid communication skills mandatory
Candidates from logistics or warehouse backgrounds will not be considered
Quality Assurance Profile:
Experience in contract drafting, creating, and validating
Solid process management skills: auditing, gap assessment, root cause analysis
Ability to handle Client

📌 Order Management Specialist Bengaluru
🏢 KVC CONSULTANTS
📍 Bengaluru