Job Description Manager / Senior Manager HR Shared Services (HRSS Transformation)

Location: Bangalore / Chennai

Employment Type: Full time
Function: Human Resources HR Shared Services (HRSS)

. We are looking for an experienced Manager / Senior Manager HR Shared Services (HRSS) to lead HRSS transformation initiatives, standardize global HR processes, and drive operational excellence across the HR Shared Services function.

Key Responsibilities
Lead and drive end-to-end HR Shared Services (HRSS) transformation initiatives, including process redesign, automation, and continuous improvement.
Identify prospects to simplify, standardize, and optimize HR processes across the employee lifecycle.
Partner with HR COEs, HRBPs, Technology, Payroll, and Operations to implement scalable HR service delivery models.
Drive digital transformation by leveraging HR technologies, workflow automation, self-service platforms, and HRMS tools.
Establish and monitor HR Service Delivery KPIs, SLAs, and operational dashboards.
Analyze HR metrics to identify trends, improve service quality,



and enhance employee experience.
Lead process improvement initiatives using Lean, Six Sigma, or continuous improvement methodologies.
Ensure compliance with HR policies, governance standards, and statutory requirements.
Manage stakeholder relationships across business functions and global teams.
Lead change management initiatives associated with HR transformation programs.
Mentor and develop HR Shared Services teams while fostering a culture of operational excellence.

Required Experience
8–12 years of HR experience with significant exposure to HR Shared Services (HRSS).
Proven experience leading HR transformation initiatives involving technology implementation, process standardization, automation, or global HR service delivery.
Robust understanding of end-to-end HR operations, including:
Employee Lifecycle Management
HR Operations
Payroll coordination
Employee Data

📌 Manager Hr Shared Services : Hrss Transformation Bengaluru
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