Greet customers, listen to their vehicle concerns, and record detailed symptoms for the technicians.
Estimates & Scheduling: Develop accurate cost estimates for parts and labor, calculate deductibles, and schedule appointments.3. Workflow Management: Act as the liaison between the customer, mechanics, and the parts department. Track repair progress, prioritize tasks, and manage promised delivery times.
4 Technical Translation: Explain complex mechanical issues and required maintenance in straightforward, understandable terms for the customer.
Sales & Upselling: Recommend preventive maintenance and additional services according to manufacturer specifications.
Billing & Follow-up: Review invoices, process payments, and follow up with customers to ensure their satisfaction and encourage repeat business.
Pay: From ₹15,000.00 per month
Perks:
Paid time off
Provident Fund
Work Location: In person
📌 Customer Service Advisor Kollam (India)
🏢 Popular Mega Motors (I
📍 India
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