Role Overview:
We are looking for experienced

General Administration / Site Services professionals

to manage and coordinate various employee, facility and site services across large manufacturing locations.
The role may involve responsibility for one or more areas such as

Township Management, F&B; Operations, Facility Management / Soft Services, Transport Services or General Administration , depending on the specific position.
The ideal candidate should have strong

operations, vendor management, stakeholder management and service delivery

skills, with experience in managing services in a large site, campus, township, industrial or hospitality environment.

Key Responsibilities:
Manage day-to-day

general administration and site service operations

based on the assigned area of responsibility.
Manage and coordinate services such as

township operations, F&B;, housekeeping, soft services, transport and employee amenities .
Ensure smooth delivery of services while maintaining high standards of

quality, hygiene, safety and employee experience .
Manage

vendors and service partners , including manpower deployment, SLA/KPI monitoring, performance reviews and issue resolution.
Monitor operational costs, budgets and resource utilization and identify opportunities for

cost optimization and service improvement .
Conduct regular site inspections and ensure proper upkeep and functioning of assigned facilities/services.
Handle employee and stakeholder feedback and ensure

timely resolution of service-related issues .
Coordinate with internal stakeholders for smooth site operations.
Support

VVIP visits, events, employee engagement activities and other special site requirements .




Ensure adherence to applicable

safety, hygiene, statutory and operational requirements .
Maintain relevant documentation, MIS and service performance reports.
Lead and coordinate

contract manpower and operational teams

as required.

Relevant Areas of Experience:
Candidates with experience in

any one or more

of the following areas will be considered:
General Administration / Site Administration
Township Management
Facility Management / Soft Services
F&B; / Cafeteria / Food Court Operations
Transport / Employee Transportation
Hospitality / Hotel Operations
Employee Amenities / Campus Services
Exposure to any one of these functions, along with strong operational and stakeholder management capabilities, would also be relevant.

What We’re Looking For:
3–10 years of relevant experience

in General Administration / Facility Management / Township Management / Hospitality / F&B; / Transport or Site Services.
Experience in managing

vendors, contract manpower and day-to-day operations .
Strong stakeholder coordination and communication skills.
Good understanding of

service delivery, SLA/KPI management and operational processes .
Robust problem-solving and service orientation.
Ability to independently manage operations and coordinate with multiple stakeholders.
Experience in a

manufacturing / industrial site, township, large campus, hotel or similar environment

will be preferred.

Qualification:

Graduate / Postgraduate in

Hotel Management, Facility Management, Business Administration, Hospitality or any relevant discipline .

Location:

Dahej / Vadodara / Hazira / Nagothane

Experience:

3–10 years

📌 General Administration (Mumbai)
🏢 Reliance Industries
📍 Mumbai