Key Responsibilities

- Manage and lead the pre-sales team to achieve lead conversion and site visit targets.
- Handle inbound and outbound customer inquiries through phone calls, emails, WhatsApp, and CRM platforms.
- Qualify leads based on customer requirements, budget, and purchase intent.
- Schedule and coordinate site visits with the sales team.
- Ensure prompt follow-up with prospects to maximize conversions.
- Monitor lead allocation, response time, and follow-up quality.
- Maintain accurate customer records and sales pipeline in the CRM system.
- Track daily, weekly, and monthly team performance and prepare MIS reports.
- Work closely with the marketing team to optimize lead quality and campaign effectiveness.
- Resolve customer queries regarding project details, pricing, payment plans, and availability.
- Train, mentor, and motivate the pre-sales team to improve productivity and customer engagement.
- Develop and implement standard operating procedures (SOPs) for lead management.
- Ensure high standards of customer service and adherence to company policies.

📌 Presales Manager (Noida)
🏢 Renowned Buildtech
📍 Noida