Roles and Responsibilities :

- Manage accounts receivable calls to resolve patient billing issues, negotiate payments, and ensure timely collection of outstanding balances.
- Identify and address denial management strategies to minimize write-offs and improve revenue cycle efficiency.
- Collaborate with internal teams such as hospital administration, medical records, and customer service to resolve complex billing discrepancies.
- Analyze data reports to identify trends in accounts receivable aging and develop targeted campaigns for past due accounts.

Job Requirements :

- 0.6-2 years of experience in AR calling or related field (e.g., US healthcare).
- Solid understanding of accounts receivable processes, including claims submission, payment posting, and denial management.
- Excellent communication skills for effective phone conversations with patients/insurance companies.
- Ability to work independently with minimal supervision while maintaining high levels of accuracy.

📌 Process Associate - AR Caller (Madurai)
🏢 Infinx
📍 Madurai