Role & responsibilities

- Partner with city/regional sales leaders to drive performance identify what's working across cities and standardize best practices into playbooks
- Own structured city performance reviews to drive consistency and operational discipline across markets
- Design and manage field incentive structures from target-setting to payout to sustain field team motivation
- Be accountable for kirana store penetration and wallet-share targets across all cities
- Act as single point of contact between regional city teams and head office resolve blockers around stock availability, pricing, technology, or app issues by coordinating with the right central team
- Identify growth opportunities from the field, then design, pilot, and scale central growth initiatives across cities

Preferred candidate profile

- 4+ years in business operations, business analysis,



sales/growth operations, or central planning
- Background in consumer-tech, B2B, FMCG, or q-commerce preferred
- MBA/PG in management preferred
- Strong Excel/Google Sheets skills (mandatory); exposure to BI tools (Metabase, Tableau) a plus
- Experience coordinating with field or regional sales teams; exposure to beat planning or incentive management is a strong plus
- Strong communicator, detail-oriented, and comfortable owning outcomes across multiple stakeholders
- Excellent analytical ability — can convert raw data into explicit, actionable insights
- Entrepreneurial mindset with a bias for ownership and follow-through

📌 Manager - Central Operations (Customer Growth) (Bengaluru)
🏢 Jumbotail Technologies
📍 Bengaluru