Role & responsibilities

Handle customer correspondence, enquiries, and technical clarifications.

Coordinate with customers, suppliers, and internal departments to ensure timely responses.

Maintain records of customer communications and order-related documentation.

Support implementation and maintenance of the AS9100D Quality Management System (QMS).

Prepare, control, and maintain quality documents, records, and procedures.

Ensure compliance with customer, regulatory, and AS9100D requirements.

Coordinate internal audits, corrective actions, and customer quality requirements.

Assist in tender documentation, compliance submissions, and customer quality queries.

Support continuous improvement activities and maintain document control.

Preferred candidate profile

Excellent written and verbal communication skills.

Ability to independently handle customer correspondence and business communications.

Strong interpersonal and coordination skills.

Knowledge of document control and record management.





Basic understanding of AS9100D / ISO 9001 Quality Management Systems.

Good organizational and time management skills.

Proficiency in Microsoft Office (Word, Excel, Outlook,).

Ability to prepare skilled reports, letters, and documentation.

Experience in office administration and facility management.

Vendor coordination and stationery/inventory management.

Ability to coordinate with customers, suppliers, and internal departments.

Attention to detail with a high level of accuracy.

Ability to prioritize multiple tasks and meet deadlines.

Problem-solving and analytical skills.

Professional attitude with a customer-focused approach.

Ability to maintain confidentiality and work independently as well as in a team

Qualification & Requirements:

Bachelor's Degree in Business Administration, Commerce, Arts, Science, Engineering, or any equivalent discipline.

📌 Female - Customer Coordination Executive (Bengaluru)
🏢 UMAC Avionics
📍 Bengaluru