Reliance Nippon Life Insurance is looking for dynamic and customer-focused individuals to join our team as Customer Support Executives. In this role, you will be the first point of contact for our policyholders, helping them resolve queries, understand their policies better, and ensuring a smooth post-sales experience.
Key Responsibilities
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Handle inbound and outbound customer calls professionally
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Resolve queries related to policy status, premium payments, claims, and documentation
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Ensure timely follow-ups and escalation handling
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Maintain accurate call records and update internal systems
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Coordinate with internal departments for faster query resolution
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Uphold customer satisfaction and deliver a seamless service experience
Who Can Apply
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Minimum 6 months of experience in customer service (insurance/financial sector preferred)
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Good communication skills in English and Hindi (regional language a plus)
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Basic computer knowledge (MS Office, CRM tools)
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Graduate or equivalent education preferred
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Customer-centric attitude with strong problem-solving skills
What We Offer
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Competitive fixed salary (₹25,000 to ₹30,000/month)
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Qualified growth in a reputed life insurance company
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Structured training and development programs
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Performance-based incentives
📌 Customer Support Executive, Reliance NIppon Life Insurance in Mumbai
🏢 Reliance Nippon Life Insurance
📍 Mumbai
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