16 Aug
|
Hucon Solutions India PvtLtd
|
Hyderabad
16 Aug
Hucon Solutions India PvtLtd
Hyderabad
Greetings from Hucon Solutions!We are hiring Customer Support Associates (Voice Process) to join our team in Hyderabad.Job Details
- Role: Customer Support Associate Voice
- Location: Hyderabad (Work from Office)
- Experience: Freshers and experience
- Qualification: Any Graduate / Postgraduate
- Process: International Voice
- CTC-Freshers: 2.5 LPA 3 LPAExperience: 3.2 LPA - 5 LPA
- Joining: Immediate joiners preferred
Key Responsibilities
- Handle customer inquiries via phone in a professional and timely manner
- Resolve customer issues and complaints efficiently
- Maintain accurate records of customer interactions in CRM systems
- Provide product/service information and assist customers in decision-making
- Collaborate with team members to improve service quality
- Identify trends in customer concerns and share feedback for improvement
Required Skills
- Excellent communication skills in English and Hindi (mandatory)
- Solid problem-solving and customer-handling abilities
- Basic knowledge of CRM tools and MS Office
- Ability to manage multiple tasks in a fast-paced environment
- Customer-focused mindset with a positive attitude
Interview ProcessShortlisted candidates will be invited for a walk-in interview.How to ApplyContact / WhatsApp: hidden_mobile Email: hidden_email
📌 Customer Support Representative (Hyderabad)
🏢 Hucon Solutions India PvtLtd
📍 Hyderabad