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Explore your next chance at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Role Summary
The Technical Lead provides technical leadership for the SRE organization by driving architecture decisions, operational excellence, observability, and automation. This individual serves as the highest technical authority within the engineering team.
Responsibilities
- Define operational standards, engineering best practices, and runbooks.
- Lead critical production incidents and complex troubleshooting efforts.
- Design and implement reliability improvements across applications and infrastructure.




- Drive self-healing systems and automation initiatives.
- Establish observability standards using metrics, logs, and distributed tracing.
- Mentor engineers and QA team members.
- Drive adoption of AI-powered engineering and operational tooling.
- Collaborate with development teams on production readiness and operational improvements.

Required Skills
- 11+ years of backend engineering and production support experience.
- Robust Java development experience.
- Deep expertise in distributed systems and event-driven architectures.
- Experience with Azure/GCP cloud platforms.
- Solid knowledge of messaging systems (AMQ, MQ, Kafka, etc.).
- Expertise with Couchbase, PostgreSQL, and cloud databases.
- Experience with observability tools such as Grafana and Splunk.
- Strong scripting and automation skills (Python preferred).

As part of the Site Reliability Engineering (SRE) organization, e

📌 Technical Lead – Site Reliability Engineering (Tiruchirappalli)
🏢 UPS
📍 Tiruchirappalli