Description
As Senior Spa Therapist, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
As Senior Spa Therapist, I will assume full responsibility for the efficient operation in the following:
- Assist and assume responsibility on the effective operation of the Spa department to provide exceptional products and services within brand operating standards.
- Assist fitness instructors and hosts to ensure that they can perform their services professionally and accurately in a timely manner.
- Organize and perform treatments as standards.
- Make sure treatment rooms have enough supplies at all times as per standards.
- Request and log stock of supplies necessary for the treatment rooms.
- Set up the treatment rooms as per standards.
- Provide prompt, courteous and accurate service to guests at all times.
- Serve the welcome drink or other menu offerings to the guests when required.
- Maintain cleanliness and hygiene of the Spa and treatment rooms.
- Maintain the equipment I use in safe conditions.
- Handle guest complaints and record all guest comments.
- Log all product recommendations to guests.
- Fill in documents / controls / reports for duty (stocks, daily logbook if any, lost & found, guest comments).
- Carry out when required stock count, both retail and professional stock.
- Monitor usage of products.
- Evaluate the operations and procedures and suggest improvements to the Spa Management.
- Lead and motivate all therapists to a level of service which exceeds all guests’ expectati
📌 Senior Spa Therapist (India)
🏢 IHG
📍 India