16 Aug
|
Paytm Payments Services
|
Noida
16 Aug
Paytm Payments Services
Noida
Role OverviewThe Sr. Executive – MICE, Events, Hotels & TravelProcurement will be responsible for managing end-to-end sourcing andprocurement activities related to MICE (Meetings, Incentives, Conferences &Exhibitions;), corporate events, hotels, business travel, employee travel, andrelated hospitality services.The role will be responsible for identifying and developing vendors, negotiatingcompetitive commercial terms, managing RFQs/RFPs, evaluating proposals,coordinating bookings and event requirements, managing contracts, and ensuringcost-effective and high-quality services.The position will work closely with Business, HR, Administration, Finance, Legal,Marketing, Sales, and other internal stakeholders to ensure seamless executionof events and travel requirements while maintaining compliance with companyprocurement policies and approval processes.
Key Responsibilities1. MICE & Event Procurement● Manage end-to-end procurement for corporate events, conferences,meetings, exhibitions, offsites, dealer/distributor meets, employeeevents, town halls, award functions and incentive programs.● Understand event requirements including venue, accommodation, food &beverage;, transportation, branding, audio-visual, production, entertainment,manpower and other event-related services.● Identify and onboard suitable event management agencies, productionhouses, destination management companies (DMCs), and other eventservice providers.● Float RFQs/RFPs and obtain competitive commercial proposals from multiplevendors.● Prepare detailed commercial comparisons covering venue, food & beverage,room rates, production, AV, transportation, manpower and other event costs.● Negotiate event packages, venue charges, minimum guarantees, cancellationterms, attrition clauses and other commercial conditions.
● Support business teams in finalizing venues and vendors based oncommercial, quality, location, capacity, and service parameters.● Monitor event budgets and identify opportunities for cost optimization.● Ensure timely closure of event-related procurement activities and vendorpayments.2. Hotel & Accommodation Procurement● Manage sourcing and procurement of hotels for corporate stays, employeetravel, business meetings, conferences, offsites and events.● Develop and maintain a network of preferred hotels across key businesslocations.● Negotiate corporate rates, room tariffs, meal plans, conference packages, andother hotel services.● Negotiate volume-based discounts and annual corporate rate agreementswith hotel chains and individual properties.● Compare hotel proposals based on room rates, inclusions, taxes, cancellationpolicies, location, amenities, and service levels.● Manage hotel rate contracts and ensure timely renewal.● Monitor hotel performance, service quality, commercial compliance, andstakeholder feedback.● Identify opportunities for hotel consolidation and preferred-vendorarrangements to achieve better commercial benefits.3. Travel Procurement● Manage procurement and commercial arrangements for domestic andinternational business travel.● Coordinate with travel management companies (TMCs), airlines, hotels, cabvendors, and other travel service providers.● Negotiate travel service fees, transaction charges, corporate fares, hotelrates, cancellation charges, and other commercial terms.● Evaluate and onboard suitable travel agencies/TMCs based on servicecapability, technology, geographical coverage, commercial competitiveness,and SLA commitments.● Monitor travel spend and identify opportunities for cost optimization.
● Support implementation of preferred airline, hotel, and transportationarrangements.● Review travel-related invoices and ensure adherence to agreed commercialterms.● Monitor service levels and resolve vendor-related issues in coordination withinternal stakeholders.4. Transportation & Ground Handling● Source and manage vendors for employee transportation, airporttransfers, event transportation, intercity travel, local cabs, buses, andother mobility requirements.● Negotiate vehicle rates, packages, kilometer slabs, waiting charges, drivercharges, tolls, parking, and other applicable costs.● Ensure appropriate service levels, vehicle availability, safety requirements,and compliance documentation.● Develop alternate vendors for critical locations and large-scale events.● Monitor vendor performance and resolve operational or commercial issues.5. Vendor Management & Strategic Sourcing● Identify, evaluate, onboard, and manage vendors across MICE, events,hotels, travel, and transportation categories.● Develop a robust vendor network across major cities and event destinations.● Conduct market benchmarking and periodic vendor evaluations.● Maintain vendor database, commercial history, contracts, and performancerecords.● Conduct periodic vendor performance reviews based on cost, quality,responsiveness, service delivery, and stakeholder feedback.● Develop alternate sources to reduce vendor dependency and ensurebusiness continuity.6. Commercial Negotiation & Cost Optimization● Prepare detailed comparative statements and commercial evaluationreports for events, hotels, travel, and related services.● Negotiate pricing, packages, payment terms, cancellation charges, servicefees, credit terms, and other commercial conditions.
● Benchmark proposed rates against historical prices, market rates, alternatevendors, and contracted rates.● Identify opportunities for volume discounts, annual rate contracts, bundledpricing, preferred vendor arrangements, and rate standardization.● Track procurement savings and cost avoidance achieved throughnegotiations.● Support annual budgeting and spend forecasting for MICE, travel, hotel, andevent categories.7. PR-to-PO & Procurement Operations● Manage the complete PR-to-PO procurement cycle for assigned categories.● Validate requirements, scope of work, budgets, quantities, and commercialproposals.● Coordinate with stakeholders for timely PR creation, approvals, RFQ/RFP,commercial evaluation, and PO release.● Ensure POs/contracts accurately capture agreed commercial, service,cancellation, and payment terms.● Coordinate with Finance for invoice validation and payment-related issues.● Maintain complete procurement documentation for audit and compliancepurposes.8. Contract & Compliance Management● Coordinate with Legal and other stakeholders for review and execution ofvendor agreements, rate contracts, MSAs, SLAs, and event-specificcontracts.● Ensure contracts include appropriate provisions for cancellation, refund, forcemajeure, liability, service levels, confidentiality, payment terms, and disputeresolution.● Track contract expiry, renewal dates, notice periods,
and commercial validity.● Ensure procurement activities comply with company procurement policies,approval matrix, and internal controls.● Maintain complete documentation for internal and external audits.9. Event Execution & Stakeholder Coordination● Work closely with Business, HR, Admin, Marketing, Sales, and other teams tounderstand event and travel requirements.
● Coordinate with event agencies, hotels, travel partners, and internalstakeholders to ensure timely execution.● Support venue visits, commercial negotiations, and finalization of eventarrangements.● Monitor vendor deliverables against agreed scope, timelines, and budgets.● Resolve last-minute commercial and operational issues during events andbusiness travel.● Capture stakeholder feedback and incorporate learnings into future sourcingdecisions.Skills & Competencies● Strong understanding of MICE, corporate events, hotel procurement,travel, and hospitality services.● Strong commercial negotiation and vendor management skills.● Good knowledge of hotel contracting, corporate rates, event costing, andtravel procurement.● Strong analytical and cost-comparison capabilities.● Ability to evaluate event proposals and calculate overall event/project cost.● Good understanding of contracts, SLAs, cancellation policies, attritionclauses, and commercial terms.● Strong stakeholder management and communication skills.● Good working knowledge of MS Excel, PowerPoint, and Word.● Experience with procurement/ERP tools and PR-to-PO workflows.● Ability to manage multiple events, travel requirements, and procurementprojects simultaneously.● Strong attention to detail and ability to work under tight timelines.● Problem-solving and negotiation-oriented mindset.
Qualification & Experience● Bachelor's degree in Business Administration, Hospitality Management,Travel & Tourism, Commerce, Supply Chain, or a related discipline.
● 5–7 years of relevant experience in MICE, Events, Travel, Hospitality, HotelProcurement, or Corporate Procurement.● Experience in a corporate procurement environment will be preferred.● Candidates with experience in event procurement, hotel contracting, travelmanagement, TMC management, and commercial negotiations will bepreferred.● Experience handling large-scale corporate events, employee offsites,conferences, exhibitions, or incentive programs will be an added advantage.Preferred Candidate ProfileThe ideal candidate should be a commercially strong and execution-orientedprocurement professional with hands-on experience in MICE, events, hotels,travel, and hospitality categories. The candidate should be capable of independentlymanaging the procurement lifecycle from requirement understanding and vendorsourcing through commercial negotiation, contract/PO execution, event/travelcoordination, and vendor performance management.The candidate should be comfortable working in a fast-paced environment, handlingmultiple requirements simultaneously, negotiating with hotels and service providers,and delivering cost-effective solutions without compromising service quality orstakeholder experience.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
📌 Sr. Executive / Assistant Manager – MICE, Events, Hotels & Travel Procurement (Noida)
🏢 Paytm Payments Services
📍 Noida